Effective Date: 16 Oct, 2025
Welcome to Rekha Security. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, visit our website, or engage with us in any form.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our services.

1. Information We Collect

We may collect the following types of information:

1. Personal Information

• Full name
• Contact information (phone number, email address, physical address)
• Identification documents (if required for background checks or site access)
• Payment information (only when required and processed securely)

1. Service-Related Information

• Security requirements or site details
• Surveillance footage or images (from CCTV or other monitoring systems)
• Visitor logs and access records
• Incident reports

1. Technical Information

• IP address
• Browser type and version
• Device information
• Usage data (when using our website or apps)

2. How We Use Your Information

We use your information to:

• Provide and manage security services
• Monitor premises as per contractual obligations
• Respond to inquiries or service requests
• Maintain safety and incident records
• Improve our services and ensure quality control
• Comply with legal or regulatory requirements

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Authorized personnel within Rekha Security
• Third-party service providers (e.g., for payment processing, software support)
• Law enforcement agencies, when legally required
• Clients or property owners (in relation to incidents on their premises)

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Surveillance footage, for example, is typically retained for [X days/weeks], unless required for investigation or legal reasons.

5. Security of Your Information

We implement industry-standard security measures to protect your information. However, no system is 100% secure. We cannot guarantee the absolute security of your data, but we continuously work to improve our defenses.

6. Your Privacy Rights

Depending on your location, you may have rights such as:

• Access to your personal data
• Correction of inaccurate information
• Request deletion of your data
• Object to processing or request data portability

To exercise these rights, please contact us at + 91 9334329248

7. Cookies and Tracking Technologies

Our website may use cookies to improve user experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Rekha Security
S/17, 2^nd Floor, Maaa Laxmi Plaza, Sahjananda Chowk, Harmu, Ranchi, Jharkhand
rekhasecurity@gmail.com

9334329248